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Testimonials

See what our customers have to say!

Customer  Testimonials.


"Just wanted to give some feedback on our new floor. It looks fantastic. Joe did a superb job! He is
certainly a credit to your company. It’s so nice to see people taking pride in their products and service
these days. You would be a good role model for banks, airlines, and telecommunication companies. Our
neighbors stopped in to see the installation and will probably be calling you. Thanks again and have a
great rest of the year!" - Chris


"Just wanted to let you know how much we are enjoying our new flooring. The rooms look great, the
carpet is soft and everything looks refreshed and renewed. The two gentlemen Adam and Carlos have
done a wonderful job installing it all. They were very professional and very considerate. They worked
hard and quickly too. We really appreciated the way they took to task and got it done. Thank you for all
your help and great service. - Customer"


"Please convey my thanks to Carlos and Adam for a great carpet installation. I am really happy with the
new rug! They worked so cheerfully and competently together it was heartening to listen to them.
Thanks for making a complicated full install so much better than it might have been. - Customer"


"On June 29th, I had a carpet installed by Taylor Carpet One. Two installers arrived punctually and
introduced themselves as Adam and Carlos. They were super friendly and cordial and explained to me
how they were going to move the furniture to the bedrooms, carpet the large area first, and then the
bedrooms. Adam said it would take between 2 and 4 hours maximum. That was important to me as I left
the house and did some shopping and laundry. I now knew approximately when they would be done.
After I left, I realized I had forgotten my bug hat. I returned to locate it, but there was furniture blocking
my way into the kitchen. Adam offered to look for it but I couldn't see it so I left without it, but was
impressed at Adam's offer to help. When I returned, Adam and Carlos were just leaving. They asked me
if I didn't mind moving the furniture to my liking, and I said no problem. Adam and Carlos were
impressively courteous and totally professional, doing a terrific job installing the carpet. I wouldn't
hesitate to have any carpet installations done by Taylor Carpet One, and would specifically ask for the
installers to be Adam and Carlos. All in all, a very pleasant experience. Cheers, Ron"


"We are very pleased with everything and can’t say enough about how impressed we were with our
installer. He was courteous, knowledgeable and did a great job. - Customer"


"After 50 years in business I am not easily impressed but have to give you a well deserved gold star on
my recent dealings with you and Taylors. You were professional and fair in pricing and product. The
installers were as good as a customer could expect. Courteous, efficient, very knowledgeable, and just
plain good at their job. With it being so hard to find dedicated and caring employees these days Taylors
is doing something right. Good people, good results. - Customer"


"Mrs. B........ just called and is ecstatic about her install she said she is amazed she can use her kitchen
again as she cannot go out said Joe and Carlos did a fantastic job. We just wanted to express how
impressed we were with Joe and Carlos. These gentlemen really do an amazing job representing your
company. They were always on time, respectful, and extremely professional. Most of the time it was just
Joe doing the work. He has incredible attention to detail and kept us informed of every step along the
way. His work is impeccable and we are thrilled with the job he did. We can not express enough how
impressed we are with the job that he did." - Roy & Bernadette


"Just a quick note to let you know how pleased we were with your service from the picking out of new
carpet and vinyl plank flooring down to the speedy installation. The team you sent out to do the install
were very courteous, accommodating and did an excellent job. I would certainly recommend Taylor
Carpet One for all flooring needs. Thanks again! - Customer"


"Just want you all to know how thrilled we are with our new flooring! You certainly directed us to a
terrific product. It was a pleasure to work with Randy and Joe. Joe did a tremendous job with the
installation including sending us update pictures. Our contractor also commented on the quality of Joe’s
workmanship.
We love our new flooring - as do all who have seen it! - Customer"


"We started with the hardwood floors as this was the largest area. I am not sure I know where to start in
my praise of this. I will highlight what was the most important to me. On the weekend before the work
was to start I sent you an email and asked you what I needed to do to prepare for the upcoming week.
Your answer was nothing! That anything that needed to be moved etc. would be done by Greg. As you
know I work from home so by you telling me that I needed to do nothing meant that I could focus on
what is important to me and that was working. I setup my master bedroom as my office for the week so
I could be with my cat and also be on the main floor of the house if Greg needed me for anything. That
was really the only prep I did. - Customer"


"Greg arrived and there is not enough gratitude that I could say about him. He was kind, polite,
incredibly organized and efficient, and did an amazing job of laying hardwood floor. But, much more
than that he had left and he setup my living room every night before he left as best as he could so I
could have a place to relax, and just some quiet time in the evening. This meant that every morning
when he arrived he had to move furniture again. - Customer"


"Greg and Joe did a stellar job and we are so pleased with the end result. Thank you so much for
everything and everyone's hard work." - Cathy and Rob
"I wanted to reach out to you and thank you for doing a great job. We especially appreciate the extra
effort you went through to get the work done before the holidays. Joe was great. He showed up on
time, did his work and was both friendly and supportive of how we would like things done. If you or he
ever need a reference we would be happy to provide one." - Don R.


"I wasn't home when Greg finished up on Monday and I wanted to thank him for a job well done, and
thank him for how he finished the walkout patio door, it looks awesome!!! I'm sure he'd appreciate the
compliment, he does a great job, clean, and courteous, you're lucky to have such a great employee.....
thanks again." - Julie S


"I would like you to know how pleased I am with the hard wood flooring I had installed last week. Joe
did an excellent, professional job. Everything was done to perfection. I would be happy to recommend
Joe, Shannon and Randy to anyone with their flooring needs." - Customer


"Helen and I want to say many thanks to you for having Joe do the flooring installs here. He is a true
professional who took the mystery out of how the flooring would be installed. He also insured we were
kept current on the process and daily status of the work to be down was always explained. He took time
to match up boards so the patterns were not odd to look at. The environment here was not easy to work
around. Furniture had to be moved constantly and having to walk up and down stairs for moving
product in. Also having to do the cutting in the garage, was not a simple easy task. It added extra
complexity to the work, which Joe handled professionally. We have a beautiful professional installed
floor, thanks to Joe. Many Thanks." - Helen


"Dave & I are thrilled with the new floors & would like to say that Joe is wonderful young man, he was
clean polite, helpful, just a great guy all around. Would recommend your business! Thanks again!" - Dave
& Terry Phillips


"Top quality materials and installers. After a couple of years they came back for free to tighten the
carpet that had stretched a bit to make a few little ridges. Great work. - Brian Samuell"
"Wren Mann and his team are absolutely phenomenal to work with. Everyone is so knowledgeable, easy
to work with, patient and accommodating. If you're looking for any type of flooring, be sure to check in
with the Taylor Carpet One team. They're the right choice!" - Katie Austin


"Just wanted to let you know how happy we are that the flooring is done and how great it looks. We're
soooooo pleased with it. Also, wanted to let you know the install guys were great, professional and
friendly. We're really pleased with the excellent work they did. It looks so good! I told them I'd pass
along our kudos to you. Sage, the golden retriever, was here, and one of the guys is scared of dogs! A
big guy like him... we didn't let Sage beat him with her wagging tail or lick him to death. And...
sometimes birthdays come and go; lovely presents from friends and family. Yesterday happened to be
my birthday and I have to tell you that you gave me a special July 3, 2019 present!! Thanks so much,
again, Wren. Hopefully our next business with Taylor Carpet One is voluntary and not an insurance
claim!" - Sharlyn and Harry


"Located in the west end of Huntsville and run by helpful, kind staff members. Knowledgeable in the
products they sell." - Trevor Demain


"Just wanted to say how happy I was with your service in the office and Jeremy's install on-site. Jeremy
kept everything neat and he was professional in his work - he did a great job. Our 1800's farmhouse has
a lot of "character", so it wasn't easy! I also wanted to say thanks for your patience through the process
- you did quotes and measurements early on and had them on file when I was ready to move ahead
about a year later. I appreciate that the delay didn't affect the service I received - I felt valued as a
customer and everyone was courteous and happy to help. Thanks again." - Meghan P.


"Please pass along to your team that I really appreciated working with them and I absolutely love the
new floors. I will be returning and recommending your company in the future! - Customer"
"Shout out to Taylor Carpet One for their efficiency and also an interest in getting us up and running as
soon as humanly possible." - Westside Fish and Chips


"The floor is complete and it looks AMAZING!! We all love it and it just ties everything together. Joe was
fabulous, and a pleasure to have in the house - Archie did not want to see him leave. I know the stairs
were a little more work than anticipated, and I think more material was needed. Thanks soooo much
guys! I really appreciate all of the hard work (and the great deal! 😬) everyone put in. We LOVE it!" -
Krista M.


"Just wanted to give some feedback on our new floor. It looks fantastic. Joe did a superb job! He is
certainly a credit to your company. It’s so nice to see people taking pride in their products and service
these days. You would be a good role model for banks, airlines, and telecommunication companies. Our
neighbors stopped in to see the install and will probably be calling you.
Thanks again and have a great rest of the year!" - Customer

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